for x86 / Windows & Linux Systems
Datanational’s expert and dedicated managed services team works hard 24/7 to make sure you have plenty of time available not worrying about your x86 systems. Our nightly monitoring and systems management delivers increased uptime, greater system availability and reduces the total cost of operation to systems installed on client sites around the globe.
Under a typical scope of engagement, Datanational will be providing monitoring software licensing and setting up active system monitoring of the client x86 Servers in order to proactively manage server health and receive notifications of systems operating outside of desired measures. Datanational’s monitoring systems implementation will monitor for disk capacity, communication and connectivity issues.
Datanational provides System Monitoring Services on a 7x 24x365 basis, including:
- Automated Remote System Monitoring & Notification
- Notification monitoring by Datanational Managed Services Personnel
- Backup monitoring of remote to disk backups
- Communications Monitoring
- Communication Traces and Problem Identification/Resolution
- Creation of problem tickets in the Datanational Help Desk System
- 24/7 Notifications for named contacts of critical system conditions
The Datanational Managed Services staff will provide x86 Server monitoring of messages generated by the monitoring system on a 7 x 24 x 365 basis. Datanational’s Managed Services Staff will notify a Datanational x86 technical team member of critical system messages requiring attention and management.
In addition to System Monitoring, Datanational offers System Management, Hosting and Support around the clock. Our expert staff is on duty 7x24x365. We are committed to keeping systems up and running and deliver enterprise class service through a best in class support structure with our dedicated team.