Datanational's System Management Services are like your nightly fire department.At work while you and your staff are not on duty.
Our System i monitoring service includes:
- Monitoring of system messages in the system operator message queue and/or other message queue specified in the SOP
- Create problem tickets in the Datanational Help Desk System
- Notify customers named contacts of critical system conditions 24/7
We typically reduce your operating cost of covering after hours support by 20 - 30% while improving your uptime reliability and increasing your level of service.
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