System Monitoring

Datanational's System Monitoring Services are like your nightly fire department. At work while you and your staff are not on duty. A single IT support person, even if they are a hardened IT veteran, cannot effectively provide coverage around the clock every day of the week, including vacations and unplanned time off. Alternatively, if you have (or are considering) implementing multiple shifts of system administrators managing and monitoring your System i ERP operation, these manually performed duties can be automated and managed by Datanational's exception monitoring service. This service reduces the operating cost of covering off hours and vacation support, while improving uptime and increasing your level of service.

Datanational's IBM System i monitoring service includes:

  • Monitoring of system messages in the system operator message queue and/or other message queue specified in the SOP
  • Creation of problem tickets in the Datanational Help Desk System
  • 24/7 Notifications for named contacts of critical system conditions

Contact us to discuss your system monitoring requirements.

System Monitoring